Well-certified IT Support Engineer with strong hands-on experience across Windows Server, Microsoft 365 hybrid environments and endpoint management. Holds a broad certification stack spanning networking, cloud and security, with solid virtualisation and backup capability.

Key Skills:

• Windows Server 2022/2019/2016, Active Directory, GPO, DHCP/DNS, Microsoft 365, Azure Entra ID, Intune, Defender Security Center, VMware (vSphere), Hyper-V, Veeam, SCCM.

Key Impacts:

• Hands-on across Windows Server 2022/2019/2016, AD, GPO, DHCP and DNS.
• Manages Microsoft 365 hybrid environments, Azure Entra ID, Intune and Defender Security Center.
• Virtualisation experience across VMware (vSphere) and Hyper-V.
• Handles backup and recovery with Veeam, plus endpoint management via SCCM/Intune.
• Certified across CCNA, AZ-900, Security+, Network+, SC-900 and SC-200.